FAQ 

​How Do I Place An Order?​

3.1 - You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.  

3.2 - Delivery charges will be shown prior to you placing your order. 

3.3 - You will be required to pay for the goods in full at the time of ordering.

3.4 - We use secure payment facilities for online purchases. 

3.5 - Once your order has been confirmed, changes may not be possible, particularly if you have already received a dispatched email as chances are your order will be on the way. If you have made an error with your order, please  email us printedfresh@mail.com



 

Payment & Shipping



UK SHIPPING OPTIONS

Royal Mail second class (Free to all UK postcodes)

Royal Mail First Class
(2-3 Working Days)£2.95 (FREE on orders over £40)

Royal Mail First Class Recorded
(1-2 Working Days)£3.95 (FREE on orders over £80)

Next Day or Nominated Day Delivery£7.95

WORLDWIDE SHIPPING OPTIONS

Royal Mail Airmail Delivery
(4-10 Working Days depending on location)£4.95

Royal Mail International Signed For
(4-10 Working Days depending on location)£9.95

Secure Ordering & Payment Options

We use Paypal for your safety 



 

Returns & Refunds

5.1 - We can only accept items returned to us within 30 days from the date your order was despatched.

5.2 - All items must be returned to us before a refund or replacement is issued.

5.3 - Please don't use scissors to open your package, you should be able to just tear the packaging open. Returns with scissor marks will not be accepted.

5.4 - Items must be returned to us in an unworn and unwashed condition, deemed fit for resale.

5.5 - Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.

5.6 - Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.

5.7 - Delivery charges are non-refundable unless the item purchased is faulty or incorrect.

 

 

Thank you for shopping with us!
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